Moving in

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⚡ Quick answer

  • Register for council tax with your local council. It's mandatory.
  • Find your current energy supplier, then switch if you want a cheaper one.
  • Set up water. Most of London is on Thames Water.

Congratulations on your new flat! 🎉

Now comes the worst part. You need to register and pay for all the services. And pay a lot… 💸

🏛️ Council tax

Council tax goes to the council where you live. Not sure which council is yours? Use gov.uk’s council tax page to find its website.

  • ⚠️ It’s mandatory. You don’t want them opening a case against you.
  • 💷 It doesn’t come out of your pay. You pay it yourself.

💡 Tip: If you live alone, you get 25% off.

📺 TV licence

Be careful with this one.

  • You need a licence to watch live TV on any channel or device.
  • You also need one to use BBC iPlayer at all.
  • You don’t need one if you only use streaming services like Netflix.

They love to chase you about it 📨. If you don’t need a licence, you can tell them. You don’t have to let a TV Licensing officer into your home 🚪.

⚡ Energy

First find your current supplier at Find My Supplier. Then you can switch.

My contract says I can’t change the supplier without written permission. If you pay the bills, you usually have the right to choose your supplier. Compare prices on Uswitch 🔍.

In London you send gas and electricity meter readings yourself 📸. It’s usually easy in your supplier’s app.

💧 Water

Most of London is on Thames Water. Check your postcode, as a few areas use a different company.

You can register ahead of time on Thames Water’s new customer page. You only need your start date 📅.